Refund policy

At MIRAKSA, we want you to love your jewellery. If you wish to request an eligible return, please contact us within 3 days of delivery.

Eligibility for Returns

To be eligible for a return, the item must be unused, unworn, and in its original condition with all original packaging, tags, and accessories.

Non-Returnable Items

For hygiene reasons, earrings are not eligible for return or exchange unless they are received damaged, defective, or incorrect.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos or videos of the product and packaging.

Return Process

To request a return, please contact us at support@miraksa.in with your order number and reason for return. Please do not send any product back without receiving return confirmation from MIRAKSA.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method. The time taken for the refund to reflect may vary depending on your bank or payment provider.

Shipping Charges

Original shipping charges, if any, are non-refundable unless the return is due to a damaged, defective, or incorrect item sent by MIRAKSA.

For all approved eligible returns, return shipping charges will be borne by MIRAKSA. Please do not send the product back independently; return pickup or shipping instructions will be provided by our support team.

Cancellations

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible.

Contact Us

For any questions regarding returns or refunds, please contact us at support@miraksa.in.