Shipping policy
Shipping Policy
At MIRAKSA, we aim to process and deliver your jewellery safely and efficiently.
Order Processing
Orders are processed after successful payment confirmation. Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.
Shipping & Delivery
We currently ship orders within India through trusted courier partners. Delivery timelines depend on the destination and courier availability.
Once your order is dispatched, tracking details will be shared with you through the contact information provided at checkout.
Estimated Delivery
Most orders are expected to arrive within 3–5 business days after dispatch. Delivery to remote or certain serviceable locations may take longer.
Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond MIRAKSA's control.
Shipping Charges
Standard shipping charges of ₹79 apply to orders below ₹999. We offer free shipping on orders of ₹999 and above. Applicable shipping charges will be displayed at checkout before you complete your order.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address and contact details. MIRAKSA will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided at checkout.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us at support@miraksa.in within 48 hours of delivery, along with your order number and clear photos or videos of the product and packaging.
Contact Us
For any shipping or delivery-related questions, please contact us at support@miraksa.in.